Privacy policy

Last updated: October 18, 2026

TwoWoodCo ("we", "us", or "our") is committed
to protecting your personal information.

INFORMATION WE COLLECT
When you place an order, we collect:
· Name and contact information
· Shipping address
· Payment information (processed securely
via Shopify — we never store card details)
· Personalization details you provide

HOW WE USE YOUR INFORMATION
· To process and fulfill your order
· To communicate about your order status
· To send occasional updates (only if
you opt in)

We do not sell your personal information. We share personal information with service providers such as Shopify and shipping carriers to operate our store, provide customer support, and fulfill orders.

COOKIES
Our website uses cookies to improve your
browsing experience and analyze site traffic.
You may disable cookies in your browser settings.

DATA RETENTION
We retain your order information as required
by applicable law and for legitimate business
purposes.

YOUR RIGHTS
You have the right to access, correct, or
request deletion of your personal data.
Contact us at hello@twowoodco.com.

CONTACT
TwoWoodCo LLC
hello@twowoodco.com
twowoodco.com

AI-assisted chat

We use Shopify to power AI-assisted chat on our online store. Shopify processes information you share in chat, including chat communications, to generate responses and improve the quality of the Inbox agent over time. Please avoid sharing passwords, verification codes, or full payment-card details in chat. For questions about your personal information, contact hello@twowoodco.com.